Unable to send an email from one particular mailbox: Error : there was error sending your message , server authentication denied

Created:

2017-08-12 02:02:32 UTC

Modified:

2017-08-12 02:21:54 UTC

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Unable to send an email from one particular mailbox: Error : there was error sending your message , server authentication denied

Symptoms

Unable to send an email from one particular mailbox using Horde webmail (MailEnable is used as mail server):

PLESK_INFO: Error : there was error sending your message , server authentication denied

It's possible to send email from other mailboxes on the same domain.

Cause

Unknown

Resolution

Reset password for the mailbox: Plesk > Domains > example.com > Email Addresses and click on desired mailbox.

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