Applicable to:
- Plesk Onyx for Linux
- Plesk Onyx for Windows
Note: This article has the reference to the issues with the fixes available:
- #PPPM-5442 "Subscription get locked upon PHP handler change even if "PHP version and handler management" is granted (as PPP-39395)"
Fixed in:- Plesk Obsidian Release Candidate 1.0 04 June 2019
- #PPP-39395 "If the “PHP version and handler management” permission is selected in a service plan, a subscription under this
service plan is no longer locked for sync after changing the domain’s PHP version."
Fixed in:- Plesk Obsidian Release Candidate 1.0 04 June 2019
- Plesk Onyx 17.9 Preview 10 15 January 2019
Please consider updating your server:
Symptoms
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Many subscriptions are in the locked status without any changes from Plesk administrator's side.
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Subscription is getting locked after any change of PHP settings for this subscription.
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PHP version and handler management is selected in Service Plans > Example Plan > Permissions.
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Hosting settings management is not enabled at Service Plans > Example Plan > Permissions tab.
Cause
This is a Plesk bug with ID PPPM-5442, which is planned to be fixed in future product updates.
Resolution
As a workaround, perform the following actions:
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In Plesk go to Service Plans > Example Plan > Permissions tab and enable the option Hosting settings management.
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Apply the changes.
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Synchronize subscriptions with its service plans. For more information, read:
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