How to set custom IP address on account creation in WHMCS with Plesk

Created:

2017-08-09 12:29:45 UTC

Modified:

2017-08-16 17:36:43 UTC

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How to set custom IP address on account creation in WHMCS with Plesk

Applicable to:

  • Plesk Onyx for Windows

Question

Account creation process is always directed to server main IP address.

How to set custom IP address on account creation in WHMCS with Plesk?

Answer

During an account creation process multiple API requests are sent to Plesk. Among them, the 'getIPs' request for full list of IP addresses and their types available on Plesk.
WHMCS module checks the Service Plan selected by client to get the IP address type set there (dedicated/shared). Then, selects the first available IP address of that type from the list provided by Plesk.

In case of installation with multiple Plesk servers, WHMCS server follows its built-in, internal logic to select an IP address. Therefore, in Plesk WHMCS module, it is not possible to implement a drop-down list of IP addresses to set a custom IP on account creation.

You can take part in our product improvement by referring to the following link: https://plesk.uservoice.com/forums/184549-feature-suggestions

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