Domain does not work: 500 internal server error

Created:

2017-08-09 11:30:00 UTC

Modified:

2017-08-09 11:32:45 UTC

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Domain does not work: 500 internal server error

Symptoms

Domain does not work:

500 internal server error

or:

The page cannot be displayed because an internal server error has occurred.

The following error is displayed with enabled Failed Request Tracing:

ErrorCode 80004005
Description: [MySQL][ODBC 3.51 Driver]Can't connect to MySQL server on 'localhost' (10061)

The following error may be found in Event Viewer > Applications and Services Logs > Plesk:

Failed to connect to database: Can't connecto to MySQL server on 'localhost' (0)

Cause

mysql service is stopped

Resolution

1. Connect to the server using RDP.

2. Start Plesk Services Monitor > start MySQL56

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