Articles in this section

See more

A website hosted in Plesk shows 500 Internal Server Error: Option FollowSymLinks not allowed here

Avatar
Kuzma Ivanov
Updated
Follow
Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

  • A website is not accessible with the following error message in a web-browser:

    PLESK_INFO: 500 Internal Server Error.

  • The following error appears on the logs page in Plesk at Domains > example.com > Logs:

    CONFIG_TEXT: [core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option FollowSymlinks not allowed here

    CONFIG_TEXT: [core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option All not allowed here

Cause

The option Restrict the ability to follow symbolic links is enabled at Domains > example.com > Apache & nginx Settings.

Resolution

  1. Log in to Plesk.

  2. Disable the option Restrict the ability to follow symbolic links at Domains > example.com > Apache & nginx Settings.


    Screenshot_2020-12-10_Apache_nginx_Settings_for_example_com_-_Plesk_Obsidian_18_0_30.png

Comments

4 comments

Sort by Date Votes
  • Avatar
    A Sieber

    Solved our problem. Thank you.

    0
    Comment actions Permalink
  • Avatar
    david

    Problem Solved ! Thanks 

    0
    Comment actions Permalink
  • Avatar
    Ernesto

    Solved my problem!

    0
    Comment actions Permalink
  • Avatar
    Richard Anthony Secor

    Changing in service plans does not appear to update all the sites connected to the service plan.

    (Without looking ourselves) is there a CLI that can be used against all sites on the server?

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles