Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
Symptoms
-
A website is not accessible with the following error message in a web-browser:
PLESK_INFO: 500 Internal Server Error.
-
The following error message appears on the logs page in Plesk at Domains > example.com > Logs:
CONFIG_TEXT: [core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option FollowSymlinks not allowed here
CONFIG_TEXT: [core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option All not allowed here
Cause
The option Restrict the ability to follow symbolic links is enabled at Domains > example.com > Apache & nginx Settings.
Resolution
-
Go to Domains > example.com > Apache & nginx Settings and disable the option Restrict the ability to follow symbolic links.
Note: To manage this option for all domains in Plesk, visit this KB article.
Comments
6 comments
Solved our problem. Thank you.
Problem Solved ! Thanks
Solved my problem!
Changing in service plans does not appear to update all the sites connected to the service plan.
(Without looking ourselves) is there a CLI that can be used against all sites on the server?
This button is disabled but I still have the same problem.
/var/www/vhosts/sitename.com/httpdocs/.htaccess: Options not allowed here
Hi Richard Anthony Secor,
Thanks for the question!
We have the following KB article with instructions on how to manage this option for all domains:
We also added a note to the resolution section of this KB article.
Please sign in to leave a comment.