Scheduled backups are created with warnings: Unable to get attributes of the file u_extend.log

Created:

2017-02-07 06:53:57 UTC

Modified:

2017-08-14 06:15:13 UTC

2

Was this article helpful?


Have more questions?

Submit a request

Scheduled backups are created with warnings: Unable to get attributes of the file u_extend.log

Applicable to:

  • Plesk Onyx for Windows
  • Plesk Onyx

Symptoms

Scheduled backups are created with the warnings like:

 Warning: domain "example.com" 
[dc02b770-506b-4f9a-8f54-b3164a6b8bd6]: Unable to get attributes of the file C:\inetpub\vhosts\example.com\logs\iis\W3SVC18\u_extend85.log: The process cannot access the file because it is being used by another process. The file will not be archived. [:132641848]

Cause

The file C:\inetpub\vhosts\example.com\logs\iis\W3SVC<ID>\u_extendXX.log is being used by IIS for statistics calculation.

Resolution

  1. Go to Plesk > Tools & Settings > Backup Manager > Scheduled Backup Settings.
  2. Check the box Exclude log files.
  3. Press OK.
Have more questions? Submit a request
Please sign in to leave a comment.