Applicable to:
- Plesk Onyx for Windows
Symptoms
Backups are created with the warnings like below:
PLESK_WARN: Warning: domain "example.com"
[dc02b770-506b-4f9a-8f54-b3164a6b8bd6]: Unable to get attributes of the file C:\inetpub\vhosts\example.com\logs\iis\W3SVC18\u_extend85.log: The process cannot access the file because it is being used by another process. The file will not be archived. [:132641848]
Cause
Plesk Backup Manager cannot access the file as it is being opened by IIS. Windows does not allow access to open files from other processes.
Resolution
This is a minor warning, and it can be ignored. However, it is possible to exclude log files from a backup. For example:
- Go to Plesk > Tools & Settings > Backup Manager > Back Up.
- Check the box Exclude log files.
- Press OK.
To exclude Exclude log files for Scheduled Backups go under Plesk > Tools & Settings > Backup Manager > Schedule.
Comments
4 comments
How is this a reasonable solution?
(1) We never had this error before.
(2) We shouldn't have to give up backing up all log files to deal with one warning on one log file.
Hello Walt,
The thing is Windows does not allow access to open files from other processes, so Plesk Backup Manager cannot access the file as it is being opened by IIS and error appears. Nevertheless, this is a minor warning, and it can be ignored.
What was the previous behavior of Plesk backup? These errors are new.
@Walt, These warnings can appear intermittently, and there is a possibility that previously, you could have faced them as well, however, the backup was not running at the moments when it could have happened.
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