Unable to get key: Repository is not opened

Created:

2017-02-06 10:41:08 UTC

Modified:

2017-08-10 20:31:22 UTC

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Unable to get key: Repository is not opened

Applicable to:

  • Plesk Onyx 17.5 for Linux

Symptoms

Unable to access Plesk. The following error is shown:

Unable to get key: Repository is not opened.

Cause

Corrupted files/permissions in /etc/sw folder.

Resolution

  1. Remove /etc/sw/keys/registry.xml file: 

    # rm -f /etc/sw/keys/registry.xml

  2. Run

    # plesk repair fs

  3. Restart services:

    # service sw-engine restart && service sw-cp-server restart

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