MSSQL server cannot start: SqlDumpExceptionHandler: Process generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION.

Created:

2017-02-05 16:25:07 UTC

Modified:

2017-08-08 21:05:27 UTC

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MSSQL server cannot start: SqlDumpExceptionHandler: Process generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION.

Applicable to:

  • Plesk for Windows

Symptoms

Service responsible for MSSQL server starts in Services snap-in, but after refreshing it shows the service in stopped state. The following error can be found in MSSQL database server log file - %Program-Files%\Microsoft SQL Server\MSSQL.1MSSQL\LOG\ERRORLOG :

2017-02-05 21:07:04.86 spid19s Using 'dbghelp.dll' version '4.0.5'
2017-02-05 21:07:04.86 spid19s ***Stack Dump being sent to c:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\LOG\SQLDump0076.txt
2017-02-05 21:07:04.86 spid19s SqlDumpExceptionHandler: Process 19 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.

Cause

This is MSSQL software issue and described in the following article - "SqlDumpExceptionHandler: Process generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION."

Resolution

Install corresponding cumulative update for SQL Server as it is described in the "SqlDumpExceptionHandler: Process generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION." article

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