- Plesk 12.0 for Linux
The following error occurs on attempt to rename a subscription with an additional FTP user:
Error: Unable to rename home of sysuser with id=9: Unable to execute usermng: usermng: pam_unix(passwd:chauthtok): password changed for test
usermod: directory /var/www/vhosts/example.com exists
Plesk bug PPPM-4614 that is fixed in Plesk 12.5 and higher.
- Restore domain's functionality by following this KB article resolution:
- Upgrade to Plesk 12.5 or higher.
If the upgrade is not possible, temporary remove additional FTP user and rename the subscription.