Unable to start migration from Confixx: Unknown IP address type

Created:

2017-02-01 11:25:20 UTC

Modified:

2017-08-16 17:37:10 UTC

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Unable to start migration from Confixx: Unknown IP address type

Applicable to:

  • Plesk Onyx

Symptoms

Unable to start migration from Confixx:

[ERROR] Failed to generate migration list file
Cause: Unknown IP address type: 
That is a critical error, migration was stopped.

The following entries are found in extracted plesk.backup.confixx.raw.tar file in /usr/local/psa/var/modules/panel-migrator/sessions/XXXXX/ directory on the destination server for several domains:

<ip-address></ip-address>

But the correct format is as follows:

<ip-address>10.10.10.10</ip-address>

Table "kunden" in Confix database contains empty fields of "ip" column for some users:

mysql> select count(*) from kunden where ip=""\G

*************************** 1. row ***************************
count(*): 8
1 row in set (0.00 sec)

Cause

Inconsistency in Confixx database. Table "kunden" contains empty fields of "ip" column for some users.

Resolution

Update table "kunden" with proper IP addresses, for example:

mysql> update kunden set ip="10.10.10.10" where ip="";
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