Failed to login to the client's MySQL using Plesk admin credentials

Symptoms

Failed to login MySQL server which contains client databases with Plesk admin credentials.

Cause

During the installation client's MySQL server creates the admin user with the randomly generated password.

Resolution

In order to access MySQL server which contains client databases use webadmin or reset password for this admin user.

In order to use webadmin proceed with the following:

1. Go to the Tools & Settings > Database Servers and click on the tools icon . ​

In order to reset a password for client's MySQL proceed with the following:

1. Go to the Tools & Settings > Database Servers and click on localhost ​

2. Click Change Password and enter the new password.