Unable to import Wordpress site for add-on domain when httpdocs relative path is specified: Unable to fetch path from the data received

Created:

2017-08-02 07:35:24 UTC

Modified:

2017-08-08 13:10:37 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to import Wordpress site for add-on domain when httpdocs relative path is specified: Unable to fetch path from the data received

Symptoms

Unable to import Wordpress site for add-on domain when httpdocs relative path is specified:

'PLESK_ERROR: 'Unable to fetch path from the data received

Cause

Different relative path has to be specified because add-on domains have different vhost structure in comparison with the main domain on a subscription. Main domain's files are located in /var/www/vhosts/example.com/httpdocs, while add-on domain's files are located in /var/www/vhosts/example.com/addon.domain/. For details, refer to Plesk Administrator Guide.

Resolution

Specify add-on domain name instead of httpdocs as a relative path for WordPress import.

Have more questions? Submit a request
Please sign in to leave a comment.