Server Components list is empty

Created:

2017-08-02 07:27:01 UTC

Modified:

2017-08-16 16:21:54 UTC

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Server Components list is empty

Applicable to:

  • Plesk Onyx for Linux

Symptoms

After installation of the latest Plesk update (Plesk Onyx 17.5.3 Update #15) Tools & Settings > Server Components list becomes empty. Refresh button restores the list.

Cause

This is bug with ID PPPM-6876 which is planned to be fixed in future Plesk updates.

Directive zend_extension=ioncube_loader_lin_7.0.so is set two times: in /etc/php/7.0/cli/conf.d/00-ioncube-loader.ini and in /etc/php/7.0/cli/conf.d/zend_extensions_psa.ini.

Resolution

  1. Connect to the server using SSH .
  2. Comment out directive zend_extension=ioncube_loader_lin_7.0.so from /etc/php/7.0/cli/conf.d/zend_extensions_psa.ini:

    # cat /etc/php/7.0/cli/conf.d/zend_extensions_psa.ini
    ;zend_extension=ioncube_loader_lin_7.0.so

    Note: The path depends on the PHP version.

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