Backup Manager is not accessible. plesk_config.ExInvalidConfigLine: Invalid config line

Created:

2017-01-30 15:22:00 UTC

Modified:

2017-08-08 13:41:35 UTC

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Backup Manager is not accessible. plesk_config.ExInvalidConfigLine: Invalid config line

Applicable to:

  • Plesk for Linux

Symptoms

  1. When opening Tools & Settings > Backup Manager in Plesk, the following error message is displayed:
    Message: Failed to parse response. Reason: Failed to read data from stream Process output:
    File: PMMConnector.php
    Line: 839
    Type: PleskPMMResponseException
  2. 2. Running PMMcli.exe binary in command line shows an error:
     Traceback (most recent call last):
     File "/opt/psa/admin/sbin/pmmcli", line 6, in pmmcli.main()
     File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 2466, in main usage()
     File "/opt/psa/admin/share/pmmcli/pmmcli.py", line 2280, in usage print " The pmm_api_xml_protocols.xsd is placed at " + pmm_config.pmm_api_xml_protocols_schema()
     File "/opt/psa/admin/share/pmmcli/pmm_config.py", line 76, in pmm_api_xml_protocols_schema return os.path.join(get("PRODUCT_ROOT_D"),"PMM","schemas","pmm_api_xml_protocols.xsd")
     File "/opt/psa/admin/lib/python/plesk_config.py", line 23, in get instance = PleskConfig()
     File "/opt/psa/admin/lib/python/plesk_config.py", line 36, in __init__ self.__parse(configName)
     File "/opt/psa/admin/lib/python/plesk_config.py", line 64, in __parse raise ExInvalidConfigLine(line)
     plesk_config.ExInvalidConfigLine: Invalid config line: some_line 

Cause

There is accidentally added invalid line some_line in /etc/psa/psa.conf configuration file.

Resolution

Comment or remove accidentally added line from config file.

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