Unable to access a domain through its alias: Site not found

Created:

2017-08-01 06:04:31 UTC

Modified:

2017-08-16 17:09:47 UTC

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Unable to access a domain through its alias: Site not found

Applicable to:

  • Plesk Onyx for Linux

Symptoms

  • Domain example1.com is an alias for a domain example.com.
  • example1.com is created with the option Redirect with the HTTP 301 code unchecked.
  • When trying to access example1.com in the browser, the following error is shown:
    Site not found
  • Error text can be found in the code of the example.com website:

    # grep -iR 'Site not found' /var/www/vhosts/example.com/
    /var/www/vhosts/example.com/httpdocs/index.php: die("Site not found");

Cause

Issue in the website code.

Resolution

Contact website developer to fix the issue.

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