Cannot install Drupal: Filesystem error: boost::filesystem::remove: Permission denied

Created:

2017-08-01 05:58:21 UTC

Modified:

2017-08-16 17:28:33 UTC

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Cannot install Drupal: Filesystem error: boost::filesystem::remove: Permission denied

Applicable to:

  • Plesk Onyx for Linux

Cause

Cannot install Drupal via Plesk:

Installation of Drupal at http://example.com/ failed. Unable to change mode for /var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp: Operation not permitted 
Unable to change mode for /var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs: Operation not permitted 
Filesystem error: boost::filesystem::remove: Permission denied: "/var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js"(system:13)/usr/local/psa/var/apspackages/apscatalogeSvLin.zip59df8786-4c39-e8/cache/htdocs/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js /var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js 
Filesystem error: boost::filesystem::remove: Permission denied: "/var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js"(system:13)/usr/local/psa/var/apspackages/apscatalogeSvLin.zip59df8786-4c39-e8/cache/htdocs/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js /var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins/a11yhelp/dialogs/a11yhelp.js

Cause

Insufficient permissions.

Resolution

1. Login to the server over SSH

2. Set the correct permissions for the directory mentioned in the error message:

# chown -R deboltit.psacln /var/www/vhosts/example-sub.com/example.com/core/assets/vendor/ckeditor/plugins

Additional information

#213408149 Unable to update WordPress: Application deployment failed, unable to change mode, operation not permitted

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