Unable to create a backup of a database: export is incomplete

Created:

2017-07-28 19:03:41 UTC

Modified:

2017-08-16 16:48:37 UTC

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Unable to create a backup of a database: export is incomplete

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Unable to create a backup of a database. An attempt to export the database at Plesk > domains > example.com > Databases > db_example > PhpMyAdmin results in:

PLESK_ERROR: Your export is incomplete, due to a low execution time limit at the PHP level!

Cause

Low value for max_execution_time parameter in /usr/local/psa/admin/conf/php.ini.

Resolution

1. Log in to the server via SSH .

2. Open the file /usr/local/psa/admin/conf/php.ini for editing:

# vi /usr/local/psa/admin/conf/php.ini

2. Increase the value for max_execution_time parameter.

3. Restart Plesk services by executing the following command:

# service psa restart

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