Unable to install WordPress | Drupal | Joomla applications from Plesk Application Vault: Non-zero exit status returned by script.

Created:

2017-01-26 13:01:18 UTC

Modified:

2017-08-08 13:42:28 UTC

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Unable to install WordPress | Drupal | Joomla applications from Plesk Application Vault: Non-zero exit status returned by script.

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

- Unable to install WordPress | Drupal | Joomla applications from Plesk Application Vault. The following error occurs:

Non-zero exit status returned by script.

- In Plesk panel.log with enabled debug mode:

ERR [1] PleskUtilException: '/usr/local/psa/admin/bin/sappmng' '--run-application-script' '--script-file-name=configure' '--script-name=install' '--script-language=php' '--user-name=johndoe' '--php-cli=/usr/local/php-5.6.24/bin/php' '--php-ini=/var/www/vhosts/system/example.com/etc/php.ini' '--application-full-name=file:////usr/local/psa/var/apspackages/apscatalogTUSRrM.zipd0b3310e-da60-4f/cache' failed with code 1.

stdout:
Unable to connect to DB: No such file or directory

- Custom PHP is enabled for the domain

Cause

PHP module mysqli is misconfigured for custom PHP

Resolution

Switch to OS vendor PHP or to the one shipped with Plesk in PHP Settings.

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