Changing IP address for a subscription does not change IP for subdomains in IIS

Created:

2017-07-27 09:02:27 UTC

Modified:

2017-08-16 16:18:52 UTC

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Changing IP address for a subscription does not change IP for subdomains in IIS

Applicable to:

  • Plesk Onyx for Windows

Symptoms

  • Changing IP address for a domain with subdomains changes it in Subscriptions > example.com for domains and subdomains but in Tools & Settings > IP Addresses a new IP address is set only for the domain.
  • IIS binding is still set on old IP address
  • psa database also has old IP address linked with subdomains

Cause

Bug registered with ID #PPPM-6800 . It will be fixed in the future releases.

Resolution

  1. Change the IP Address back to old for the domain in Plesk > Domains > example.com > Web Hosting Access
  2. Backup %plesk_dir%\admin\plib\PHostingManager\IIS.php and replace it with the attached file with the corresponding version of fix.
  3. Change the IP Address.

Attachments:

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