Unable to restore subscription: Unable to load object of type SysUser with id=: SysUser: unable to select: No such row in the table

Created:

2017-07-24 20:51:32 UTC

Modified:

2017-08-08 13:13:11 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to restore subscription: Unable to load object of type SysUser with id=: SysUser: unable to select: No such row in the table

Symptoms

Unable to restore backup:

# /usr/local/psa/bin/pleskrestore --restore /path/backup_info_1707181308.xml.tar -level domains -verbose -debug Internal server error: <cli><failure>Unable to load object of type SysUser with id=xx: SysUser: unable to select: No such row in the table</failure></cli>

In /opt/psa/PMM/rsessions/20170724152529393/migration.log:

An error occurred during domain update: An error occurred during changing of hosting settings: hosting update is failed: f2bmng failed: ERROR:f2bmng:Command '['/usr/bin/dpkg', '-S', '/etc/fail2ban/jail.conf', '/etc/fail2ban/jail.d/plesk.conf', '/etc/fail2ban/jail.local']' returned non-zero exit status 1
[ExecCmd.cpp:70]

Cause

Under investigation

Resolution

Switch off fail2ban: Tools & Settings > IP Address Banning (Fail2Ban) > Switch Off IP Address Banning and restore backup again.

Have more questions? Submit a request
Please sign in to leave a comment.