- Plesk 12.5 for Windows
In the customer panel, Protection tab at Websites & Domains > example.com > Virtual Directories is not visible, while under Plesk administrator this tab is visible under Domains > example.com > Virtual Directories .
Password-protected directories management permission is not granted in the service plan.
All below actions should be performed under Plesk administrator.
Go to Subscriptions > example.com .
In the right sidebar in the Account widget, click on the name of a service plan.
In a service plan on the Permissions tab click Show more available permissions and activate permission Password-protected directories management .
Click Update & Sync .
When synchronization will be completed, Protection tab should be available in the customer panel. Note that this permission will be granted to all the subscriptions assigned to a Service Plan.