Autoinstaller hangs periodically

Created:

2017-07-20 13:13:22 UTC

Modified:

2017-08-16 16:09:41 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Autoinstaller hangs periodically

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Autoinstaller hangs periodically

Cause

This is Plesk bug with ID PPPM-6768 which will be fixed in future updates.

Resolution

Workaround for Plesk 12.5 on CentOS 6/RHEL 6/CloudLinux 6:

1. Log in to the server via SSH .

2. Remove cached autoinstaller versions:

# rm -rf /var/cache/parallels_installer/

3. Back up autoinstaller binary:

# cd /usr/local/psa/admin/sbin
# mv autoinstaller ~/autoinstaller.bak

4. Download the patched binary:

wget https://support.plesk.com/hc/en-us/article_attachments/115001337853/autoinstaller.tar.gz
# unzip ./autoinstaller

5. Set the correct permissions:

# chmod 755 ./autoinstaller



Alternatively, kill Plesk autoinstaller processes and restart the autoinstaller again:

# ps -aux | grep install
Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.8/FAQ
root      917  0.0  0.0 117016  1552 ?        S    Jul17  0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

# kill 917

# plesk installer

Attachments:

Have more questions? Submit a request
Please sign in to leave a comment.