Subscription is not synchronised with service plan after migration

Created:

2017-01-17 12:56:11 UTC

Modified:

2017-08-19 03:09:14 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Subscription is not synchronised with service plan after migration

Applicable to:

  • Plesk Onyx for Linux
  • Plesk 11.x for Linux

Note: This article has the reference to the issue with the fix available:

Please consider updating your server:

Symptoms

After migration subscription is not assigned and not synchronised with add-on plans if it belongs to a reseller.

Cause

This is Plesk Migrator bug with ID #PPPM-3413 which is planned to be fixed in future Plesk Migrator updates.

Resolution

As a workaround, download, unzip and apply the attached patch on the target server:

# wget https://support.plesk.com/hc/en-us/article_attachments/115000810725/PMT-3413.tar.gz
# tar -xzvf PMT-3413.tar.gz
# patch -i PMT-3413 /usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/hosting_repository/subscription.py

Attachments:

Have more questions? Submit a request
Please sign in to leave a comment.