Cannot publish WebPresenceBuilder site:Directory upload not supported.

Created:

2017-07-17 17:08:11 UTC

Modified:

2017-08-16 15:42:31 UTC

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Cannot publish WebPresenceBuilder site:Directory upload not supported.

Applicable to:

  • Plesk for Linux

Symptoms

WebPresenceBuilder website fails to publish:

Unexpected server behavior. For details, see the product's log files.

Please contact the server administrator.

In the /var/log/plesk/sitebuilder.log log file the following error:

Directory upload not supported.

Cause

This is Plesk bug #PPPM-6742 that will be fixed in future Plesk releases.

Resolution

  • Refresh server components list in Home > Tools&Settings > Server Components > Refresh button

OR

  • Replace /usr/local/psa/admin/plib/Sitebuilder/RemotePublisher.php file with the one from the attachment:

    # wget https://support.plesk.com/hc/en-us/article_attachments/115001061134/RemotePublisher.zip
    
    # unzip RemotePublisher.zip
    # mv /usr/local/psa/admin/plib/Sitebuilder/RemotePublisher.php{,.saved}
    # cp RemotePublisher.php /usr/local/psa/admin/plib/Sitebuilder/RemotePublisher.php

Attachments:

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