Roundcube shows rcube_imap.php (193): Login failed

Created:

2017-07-16 16:36:12 UTC

Modified:

2017-08-17 18:50:36 UTC

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Roundcube shows rcube_imap.php (193): Login failed

Applicable to:

  • Plesk for Linux

Symptoms

The following error is shown at Roundcube login page if the wrong password was specified:

IMAP Error in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_imap.php (193): Login failed for john.doe@example.com from 203.0.113.2. Authentication failed.

Cause

$config['debug_level'] option is set to 4 in /usr/share/psa-roundcube/config/config.inc.php file.

Resolution

Decrease $config['debug_level'] option. For example, set it to 3 or less.

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