Refresh component hanged: C structured exception: 0x0000005

Created:

2017-01-13 19:54:59 UTC

Modified:

2017-08-08 13:46:14 UTC

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Refresh component hanged: C structured exception: 0x0000005

Issue Symptoms

Unable to refresh components in Plesk > Tools & Settings > Server Components > Refresh. It is running very long time and hanged The following message can be found in Event Viewer:

C structured exception: 0xc0000005 at execute console command --set(vconsoleapp::start line 100) at execute "C:\Program Files (x86)\Parallels\Plesk\admin\bin\defpackagemng.exe" --set "--type=mailserver" "--default=none"(vconsoleapp::run line 117) Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\defpackagemng.exe

Cause

Incorrect permissions for Plesk folders. 

Resolution

Fix the permissions issue by running Plesk Reconfigurator > Repair Plesk Installation > Plesk File Security. 

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