- Plesk 12.5
Upon restoration of a backup from Plesk 11.5 on a newer Plesk server, the customer has more extensive permissions than the reseller.
Bug PPPM-6726 . The separate permissions for reseller's customers were introduced on Plesk 12.0, while they were inheriting from a reseller in Plesk 11.5. Therefore, during the backup restoration, the customer permissions are set to default values.
The bug will be fixed in one of the future product updates.
As a workaround, the customers' permissions should be set manually or synchronized with the service plan in Resellers > %reseller_name% > Customers > %customer_name% > Customize .