Roundcube shows Apache test page after login if LiteSpeed is used

Created:

2017-01-12 12:44:01 UTC

Modified:

2017-08-08 13:16:27 UTC

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Roundcube shows Apache test page after login if LiteSpeed is used

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • LiteSpeed extension is installed.
  • LiteSpeed is used instead of Apache, Apache and nginx are turned off.
  • Roundcube is selected as webmail for a domain.
  • If use Open webmail... button next to mailbox name at Domains > example.com > Email Addresses for logging into webmail, Apache test page is shown after entering password.
  • If open webmail.example.com in a separate browser window or tab, login is performed successfully.

Cause

LiteSpeed web server does not work correctly with the link like http://webmail.example.com/roundcube/index.php?_user=john.doe%40example.com .

Resolution

Contact LiteSpeed technical support: https://www.litespeedtech.com/support/services

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