On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Site on Plesk shows Apache default page: no index file

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6 comments

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    Unknown User

    Please help I noticed this message comes out after I tried to log in to my account in a such site, therefore, I can't log in to that site  ... this is

    403 Forbidden


    nginx-reuseport/1.13.4
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    Ivan Postnikov

    @Mohammad Ahmad

    Hello!

    Have a look at this article for your issue troubleshooting.

    In case the issue will persist, consider contacting Plesk Support.

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    Unknown User

    I read all the content , nothing I find helpful to solve this problem, no practical procedure to do .... So what is the solution? I copied the link of the page to be recognized by my home-connection- net, but noting recovered 

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    Unknown User

    I think the problem is within the page itself

    here it is :

    http://englishtips.org/

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    Ivan Postnikov (Edited )

    @Mohammad Ahmad

    Hello!

    As I can see your website is not hosted on Plesk, please, contact the website hoster to resolve this issue.

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    Unknown User (Edited )

    @Ivan Postnikov

    Hello

    This is not my website, In am just a member there.  Lastly I also noticed that it was not hosted.  In the first day I considered someone taking my name address as I saw another username logged just I opened the page and sent a question to the admin but no reply I received yet. In the second day, obviously and surely I noticed and knew that the site is not hosted. However, the problem is within the site itself. Thank you for cooperating.

    Best wishes

     

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