Website shows 500 Internal Server Error: path is restricted by open_basedir parameter

Created:

2017-01-06 19:34:29 UTC

Modified:

2017-08-08 13:44:28 UTC

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Website shows 500 Internal Server Error: path is restricted by open_basedir parameter

Applicable to:

  • Plesk for Windows

Symptoms

Website shows 500 Internal Server Error

Failed request tracing shows an open_basedir warning, path specified for error_log in domain's user.ini file is restricted.

Cause

Path specified for error_log in domain's user.ini file is restricted by open_basedir parameter.

Resolution

Allow access to the location specified for error_log parameter in %plesk_vhosts%\example.com\httpdocs\user.ini file by adding to open_basedir restrictions

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