Unable to create domain: Unable to load object of type BsDomain with id=111: Domain does not exist

Created:

2017-06-30 07:08:07 UTC

Modified:

2017-08-16 16:05:34 UTC

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Unable to create domain: Unable to load object of type BsDomain with id=111: Domain does not exist

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  1. Domain creation fails with the following error in %plesk_dir%admin\logs\php_error.log :

    ERR [1] "C:\Program Files (x86)\Parallels\Plesk\admin\bin64\websrvmng" --add-sqladmin-link "--domain-name=example.com" failed with code -1073741701.
    stdout:
    stderr:
    ERR [panel] Domain update failed: Unable to update domain data:
    (Error code -1073741701)
    ERR [panel] Unable to load object of type BsDomain with id=111: Domain does not exist.
  2. FTP user creation fails with the following error in %plesk_dir%admin\logs\php_error.log :

    ERR [1] "C:\Program Files (x86)\Parallels\Plesk\admin\bin64\websrvmng" --add-protected-url-user "--vhost-name=example.com" "--path=plesk-stat" "--login=jdoe" "--password=******" failed with code -1073741701.
    stdout:
    stderr:
    ERR [panel] ProtDirUser_IIS::update() failed: Add Protected Directory user failed: (Error code -1073741701)

Cause

File websrvmng.exe was taken from %plesk_dir%admin\bin\ folder and placed to %plesk_dir%admin\bin64\ .

Resolution

For Plesk 12.5:

  1. Connect to the server using RDP .

  2. Download the valid archived websrvmng.exe and unzip it.

  3. Create a backup of the existing %plesk_dir%admin\bin64\websrvmng.exe by renaming it.

  4. Place the downloaded websrvmng.exe instead of the renamed one.

Attachments:

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