How to add a Plesk email account in Outlook

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    Johannes Fuchs (Edited )

    We have problems with Outlook 2019 Version of Office365. It does not support our imap/pop & smtp plesk accounts. Is there something special like tls support or dns entries? How to get this Outlook working?

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    Artyom Volov

    Hello @Johannes Fuchs,

    Could you specify what errors are shown when you trying to connect to a mailbox on a Plesk server using Outlook 2019? And what configuration is used for that?

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    Johannes Fuchs

    issue solved, TLS1.1+1.2 was not correct enabled in plesk.

    done this by # plesk bin server_pref -u -ssl-protocols 'TLSv1.1 TLSv1.2'

    now connection is possible, but inbox does not appears. had to uncheck "show only subscribed folder"

    https://office-watch.com/2015/imap-problems-in-outlook-after-microsoft-updates/

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    Artyom Volov

    Hello @Johannes Fuchs,

    Thank you for the update.

    Indeed, not available inbox folder in Outlook is the known issue, glad to hear that you have resolved it.

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