Password protection folder is not working on Windows: it does not ask user authentication

Created:

2017-06-29 15:02:15 UTC

Modified:

2017-08-16 17:05:08 UTC

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Password protection folder is not working on Windows: it does not ask user authentication

Applicable to:

  • Plesk Onyx 17.5 for Windows

Symptoms

1. After setting password protection on a folder Domains > example.com > Password-Protected Directories on a domain, URL of the folder does not ask user authentication.

2. No errors are found in logs with debug mode enabled.

Cause

Module PleskUrlProtectionModule is not enabled in global IIS modules.

Resolution

Enable the module in:

Server Manager > IIS manager > "name of server" > Modules > Configure Native Modules > PleskUrlProtecionModule > OK

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