Scheduled backup failed: Transport error: unable to list directory: Curl error: (67) Login denied: Last FTP response: 530 bad login

Created:

2017-06-27 07:08:40 UTC

Modified:

2017-08-08 13:17:53 UTC

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Scheduled backup failed: Transport error: unable to list directory: Curl error: (67) Login denied: Last FTP response: 530 bad login

Symptoms

1. During a scheduled backup the following message is send to Plesk administrator with the following error:

The following error occurred during the scheduled backup process:
Transport error: unable to list directory: Curl error (67) Login denied: Last FTP request: ***** Last FTP response: 530 bad login.

2. The following errors occur during the scheduled backup in /usr/local/psa/PMM/logs/migration.log:

[2017-06-18 06:23:38.960|28517] INFO: Unable to get backup info from dump header: Curl error: (67) Login denied: Last FTP request: PASS *****: Last FTP response: 530 bad login
[2017-06-18 06:23:43.614|28523] INFO: TransportError[6a746e33-6872-401c-8611-208e2af91e0d]: Transport error: unable to list directory: Curl error: (67) Login denied: Last FTP request: PASS ***** Last FTP response: 530 bad login [./transport.cpp:824]

3. However, backup is still completed successfully as the login was possible after several failed login attempts.

Cause

Connection issues on a remote FTP server.

Resolution

This is not Plesk-related issue. Check logs on the remote FTP server. Resolve the connection issues with the remote FTP server.

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