- Plesk Onyx 17.5 for Linux
- Email Addresses tab shows incorrect mailbox usage for a mailbox.
There is a
.Trashdirectory located inside affected mailbox on a server:
# ll -ld /var/qmail/mailnames/plesktest.tld/my1/Maildir/.Trash/
drwx------ 5 popuser popuser 4096 May 29 13:45 /var/qmail/mailnames/plesktest.tld/my1/Maildir/
This is a Plesk bug with ID PPPM-6617, which is planned to be fixed in future Plesk updates.
As a workaround, recalculate mailbox usage via a command-line utility:
1. Log into a Plesk server via SSH.
2. Recalculate mailbox usage with one of the following commands:
For one mailbox:
# doveadm quota recalc -u firstname.lastname@example.org
For all the mailboxes on a server:
# doveadm quota recalc -A