- Plesk Onyx 17.5 for Linux
- Email Addresses tab shows incorrect mailbox usage for a mailbox.
There is a
.Trashdirectory located inside affected mailbox on a server:
# ll -ld /var/qmail/mailnames/example.com/my1/Maildir/.Trash/
drwx------ 5 popuser popuser 4096 May 29 13:45 /var/qmail/mailnames/example.com/my1/Maildir/
If update is not possible for some reason you may try the following
Upgrade to the latest version.
If the upgrade is not possible, recalculate mailbox usage via a command-line utility:
1. Log into a Plesk server using SSH.
2. Recalculate mailbox usage with one of the following commands:
For one mailbox:
# doveadm quota recalc -u email@example.com
For all the mailboxes on a server:
# doveadm quota recalc -A