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If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to enable/disable WordPress update email notifications in Plesk?

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5 comments

  • Avatar
    R Broersma (Edited )

    The SQL-query gives an error that multiple rows were returned:

    MariaDB [psa]> update ModuleSettings set value='{"notifyAdmin":false,"notifyResellers":false,"notifyClients":false,"notifyCustomEmail":false,"customEmail":"","message":"<available_updates_text><available_updates_list><installed_updates_text><installed_updates_list><requirements_updates_text><requirements_updates_list>"}' where module_id=(select module_id from wp);
    ERROR 1242 (21000): Subquery returns more than 1 row

    MariaDB [psa]> select module_id from wp;
    +-----------+
    | module_id |
    +-----------+
    | 3 |
    | 4 |
    +-----------+
    2 rows in set (0.00 sec)

     

    MariaDB [psa]> select name from ModuleSettings where name like '%wp%';
    +----------------------------------------------+
    | name |
    +----------------------------------------------+
    | ext-wp-toolkit-notification-admin_updates |
    | ext-wp-toolkit-notification-client_updates |
    | ext-wp-toolkit-notification-reseller_updates |
    | wptInstallationId |
    | showPricesVAT |
    | vatShowPopover |
    +----------------------------------------------+
    6 rows in set (0.00 sec)

     

    The issue here is that '%wp%' also matches 'showPricesVAT' and  'vatShowPopover'.

     

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  • Hi R Broersma,

    Could you please enlist what components do your Plesk installation has? Does it has some billing component or any specific extension providing such tables?

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  • Avatar
    Deanna Wallace

    After following these instructions and turning all Wordpress notifications off, Plesk still sends an email notification every time a Wordpress site is created. Is there a way to shut this email notification off?

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  • Avatar
    Ivan Postnikov

    Hello Deanna Wallace

    Please, check if this or custom notification in event handlers is enabled:

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  • Avatar
    Qhiliqq

    Hello,
    is there a way to disable this mails for some customers separately?
    I have customers who doesn't want those mails and other who love them.
    Haven't found any settings at user settings.

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