Domain management is taking too much time: domain creation or suspension lasts more than 2 minutes

Created:

2017-01-02 22:25:13 UTC

Modified:

2017-08-08 13:46:18 UTC

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Domain management is taking too much time: domain creation or suspension lasts more than 2 minutes

Symptoms

Domain management (suspend, or unsuspend, or activate, or create) is taking a lot of time.

The following entry can be found in panel.log when domain creation or suspension is being done:

DEBUG [extension/slave-dns-manager]

The process stuck on the DNS entries update stage in panel.log

Cause

Slave DNS server that is added in Plesk is in Not Connected status

Resolution

Remove the Slave DNS server or connect it properly

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