Unable to start migration: bin/mkdir: cannot create directory Permission denied

Created:

2017-06-22 22:57:49 UTC

Modified:

2017-08-08 13:18:19 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to start migration: bin/mkdir: cannot create directory Permission denied

Symptoms

Unable to start migration:

Failed to perform action: Fetch data from source cPanel
Cause: Command execution failed on the source server 'cpanel' (203.0.113.2) with non-zero exit code.
command: /bin/mkdir -p /home/user/public_html/plesk_migrator
exit code: 1
stdout:
stderr: /bin/mkdir: cannot create directory `/home/user': Permission denied
That is a critical error, migration was stopped.

Cause

A migration was started not under admin user and Plesk Migrator could not create required directory on a source server

Resolution

Migration should be started under root user so that it has all privileges to create required directories on the source server. For more details, visit:

Preparing Linux-based source server access for Plesk migration

Plesk Migration Guide

Have more questions? Submit a request
Please sign in to leave a comment.