MailEnable Webmail does not work: webmail page loads forever

Created:

2017-06-16 22:53:52 UTC

Modified:

2017-08-16 16:31:53 UTC

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MailEnable Webmail does not work: webmail page loads forever

Applicable to:

  • Plesk Onyx for Windows

Symptoms

Attempting to access webmail in a browser results in blank page loading forever.

Cause

MailEnable Webmail application is corrupted.

Resolution

  1. Log in to the server via RDP .
  2. Launch %plesk_dir%Mail Servers\Mail Enable\Bin\MEInstaller.exe utility.
  3. Execute actions 2(Web application reconfigure), 9(Repair Configuration Files) and 13(Set .NET Framework version for web applications).
  4. Restart MailEnable WebMail site in IIS: Screenshot_138.png wight=100%

Additional information

MailEnable webmail page could not be opened: keeps loading

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