Backup fails: There is not enough space on the disk

Created:

2016-12-28 06:28:45 UTC

Modified:

2017-08-19 03:11:22 UTC

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Backup fails: There is not enough space on the disk

Applicable to:

  • Plesk for Windows

Symptoms

  • When trying to create dump of database for subscription example.com the following error is shown in Plesk UI:
    Unable to export a dump of example_db: 
    Unable to copy (C:\Program Files (x86)\Parallels\Plesk\tmp{7c5be430-cbfd-11e6-80ed-0050569hjdhd}) to (D:\vhosts\example.com\example_db): (112) There is not enough space on the disk.
  • The following messages are present in %plesk_dir%admin\\logs\\php_error.log :
    ERR [panel] Task failed: id=1499, pid=280644, type=database-download, error=Unable to copy (C:\Program Files (x86)\Parallels\Plesk\tmp\{7c5be430-cbfd-11e6-80ed-0050569hjdhd}) to (D:\vhosts\example.com\example_db): (112) There is not enough space on the disk.
    ERR [panel] Task failed: id=1500, pid=282024, type=database-download, error=Unable to copy (C:\Program Files (x86)\Parallels\Plesk\tmp\{e2f9feab-cc03-11e6-80ed-0050569hjdhd}) to (D:\vhosts\example.com\httpdocs\example_db): (112) There is not enough space on the disk.
    ERR [panel] Task failed: id=1501, pid=283396, type=database-download, error=Unable to copy (C:\Program Files (x86)\Parallels\Plesk\tmp\{d04e4ae2-cc1d-11e6-80ed-0050569hjdhd}) to (D:\vhosts\example.com\example_db): (112) There is not enough space on the disk.
    ERR [panel] Going to on for Db_Table_Row_Service_Package>

Cause

Disk limit for the subscription is exceeded or too small.

Resolution

  1. Increase disk quota for an affected subscription.
  2. In the case subscription is not synced with service plan, enter new disk limit value in Plesk > Subscriptions > example.com > Customize .
  3. In the case subscription is synced with service plan consider to increase disk limit for related service plan: Plesk > Service Plans > choose the needed one > Resources tab > Disk space .
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