On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

The error in Plesk: ERR [panel] SQLSTATE[HY000] [2002] No such file or directory, Can't connect to local MySQL server through socket

Follow

Comments

4 comments

  • Avatar
    Dilan Rostam

     


    /opt/psa/admin/conf/php.ini (PSA is shortcutted in /usr/local/psa...)
    /etc/psa/psa.conf

    My server has the same issue and can not upgrade and the info you refer is not stated in the file at all, What does this mean? can add them here?

    /etc/mysql/my.cnf

    # The MariaDB configuration file
    #
    # The MariaDB/MySQL tools read configuration files in the following order:
    # 1. "/etc/mysql/mariadb.cnf" (this file) to set global defaults,
    # 2. "/etc/mysql/conf.d/*.cnf" to set global options.
    # 3. "/etc/mysql/mariadb.conf.d/*.cnf" to set MariaDB-only options.
    # 4. "~/.my.cnf" to set user-specific options.
    #
    # If the same option is defined multiple times, the last one will apply.
    #
    # One can use all long options that the program supports.
    # Run program with --help to get a list of available options and with
    # --print-defaults to see which it would actually understand and use.

    #
    # This group is read both both by the client and the server
    # use it for options that affect everything
    #
    [client-server]

    # Import all .cnf files from configuration directory
    !includedir /etc/mysql/conf.d/
    !includedir /etc/mysql/mariadb.conf.d/
    [mysqld]
    bind-address = ::ffff:127.0.0.1
    local-infile=0
    sql_mode=""

    0
    Comment actions Permalink
  • Avatar
    Alexey Lapshin

    Hello @Dilan Rostam,

    I suggest you check definition in MySQL server configuration files as follows:

    # grep -ir "mysql.sock" /etc/mysql/*

    In case any further issues occur - please submit ticket to us: https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-  

    0
    Comment actions Permalink
  • Avatar
    Eduardo Iglesias

    Hi Dilan Rostam.

    I have exactly the same problem and I'm kind of desperate. Have you found any solution to this? I will appreciate any help with this.

    Thanks!

    0
    Comment actions Permalink
  • Avatar
    Alexey Lapshin

    Hello, @Eduardo Iglesias

    As I see you already submitted the ticket to us and the issue was resolved by applying steps from this article: https://support.plesk.com/hc/en-us/articles/115004349394-Plesk-for-Linux-interface-is-inaccessible-Can-t-init-tc-log

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request