Notifications are still sent to Plesk admin when this option is disabled

Created:

2017-06-14 11:03:16 UTC

Modified:

2017-08-08 13:19:42 UTC

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Notifications are still sent to Plesk admin when this option is disabled

Symptoms

Notifications are still sent to Plesk admin when a new domain or a new customer is created despite the fact that the option to send notification to admin is disabled in Tools and Settings > Notifications

"Administrator" option for "Site creation" and "Customer account creation" is unmarked, but "Customer" and "Reseller" options are checked

Cause

This is expected behaviour when a new domain or a new customer are created under admin account (not from Reseller's account or Customer's account): admin acts as a domain/account owner in this case

Resolution

It is not possible to disable sending notifications to admin if "Reseller" and "Customer" options are checked

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