- Plesk for Linux
- The website fails to load with error:
PLESK_INFO: Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, firstname.lastname@example.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
/var/www/vhosts/system/example.com/logs/error_logcontains the following:
CONFIG_TEXT: [error] [client 203.0.113.2] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://example.com/OR
CONFIG_TEXT: [core:alert] [pid 18159] [client 203.0.113.2:38306] /var/www/vhosts/example.com/httpdocs/.htaccess: without matching sectionOR
CONFIG_TEXT: [core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Invalid command 'alllow', perhaps misspelled or defined by a module not included in the server configuration Apache errorOR
CONFIG_TEXT: [proxy_fcgi:error] [pid 6378:tid 140153632777984] [client 203.0.113.2:57368] malformed header from script 'index.php': Bad header
Incorrect rewrite rules in
file causing constant redirecting.
- Log into Plesk;
- Navigate to Domains > example.com > File Manager;
- Review or rename the
file is not present on any level of
directory, consider checking subscription directory, e.g.