Applicable to:
- Plesk for Linux
Symptoms
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Domains get suspended after a scheduled backup process interruption.
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After interruption, it is not possible to enable domains via Plesk. The following error message appears:
PLESK_ERROR: Error: Some of the selected domains or aliases were not activated.
Unable to activate the domain: Either the domain owner or their subscription is suspended. -
The option Suspend domains until the backup task is completed is enabled at Tools & Settings > Backup Manager > Schedule.
Cause
This is a Plesk bug with ID PPPM-6472, which will be fixed in future product updates.
Resolution
As a workaround, apply the following steps:
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Connect to a Plesk server via SSH.
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Activate the domain with the below command. Replace example.com with an actual domain name:
# plesk bin site --on example.com
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If required, disable the option Suspend domains until the backup task is completed.
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