Cannot install\remove a component via GUI: Unexpected exception caught

Created:

2016-12-26 17:14:13 UTC

Modified:

2017-08-08 13:46:23 UTC

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Cannot install\remove a component via GUI: Unexpected exception caught

Symptoms

In Plesk GUI when trying some component installation. the following error arises:

cannot install\remove a component: Preparing to unpack .../plesk-roundcube_1.2.2-ubuntu16.04.build1700161122.23_all.deb ... Unpacking plesk-roundcube (1.2.2-ubuntu16.04.build1700161122.23) ... Setting up plesk-roundcube (1.2.2-ubuntu16.04.build1700161122.23) ... Installation des pats...

Cause

Software bug with id #PPPM-5492

Resolution

As a workaround, try one of the following: 

1. In the command line under superuser input the following command:

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

2. Change the current locale to english.

 

 

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