Plesk for Windows
kb: technical
ABT: Group A
Applicable to:
- Plesk for Windows
Symptoms
- Unable to upload files in WordPress:
PLESK_ERROR: The uploaded file could not be moved to wp-content/upload
-
plesk repair utility does not solve the issue.
Cause
Modify permission is missing for an application pool user.
Resolution
From Plesk GUI
To grant Modify/Write permissions website-wide to the domain user:
- Log into Plesk.
- Mark the option Additional write/modify permissions under Plesk > Domains > example.com > Hosting Settings.
To grant Modify/Write permissions only to the uploads folder:
-
Go to Plesk > Domains > example.com > File Manager >wp-content ;
-
Click on the menu for the folder "upload" and select Change Permissions;
-
Select the Application pool group (IWPG_example) and add the Modify permission;
- Click Ok.
From RDP access to the server
Note: if direct RDP access to the server is not possible, contact server administrator for further assistance.
- Connect to the server using RDP
- Find the application pool user: IIS > servername > Application Pools > find user listed for example.com in Identity field:
- Change permissions for C:\Inetpub\vhosts\example.com\httpdocs\wp-content\uploads folder so that application pool user for the site has modify permissions:
Additional information
Forum posts on a WordPress or IIS forums:
Upload Media Error
IIS 7 Publishing with Web Platform Wordpress Error RSS
Comments
1 comment
Hi
I have not seen the described permission settings on the PLESK GUI in the hosting settings.
Is it because I am just a PLESK user and not an administrator?
I still have the problem with file or plug in upload from WordPress. But plug ins and themes can be uploaded via WordPress Toolkit. I transferred the Website from another host before. Every thing works except the upload. All folders have the necessary rights.
Thanks in advance for a helpful comment.
Greetings Lars
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