On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at MyPlesk.com/Plesk360/Platform360 please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk inaccessible: ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused

Follow

Comments

3 comments

  • Avatar
    Kevin Pullut

    Hello, the solution is half good. The error keep in coming ! is there any permanent fix please ?

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello Kevin Pullut

    The situation when files are missing is unusual.

    I would suggest configuring a file audit log to understand why this happens. This link might help.

    0
    Comment actions Permalink
  • Avatar
    ahmet

    DB query failed: SQLSTATE[HY000] [2002] Connection refused

    Type Plesk\Exception\Database
    Message DB query failed: SQLSTATE[HY000] [2002] Connection refused
    File Mysql.php
    Line 79
    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request