Site is not loading: level_15_or_view_access

Created:

2016-12-26 05:30:07 UTC

Modified:

2017-08-14 07:13:14 UTC

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Site is not loading: level_15_or_view_access

Issue Symptoms

Website is not loading. The following error appears:

A username and password are being requested by http://example.com. The site says: "level_15_or_view_access"

Conditions

In front of the website is a Cisco router, which runs an internal webserver.

Resolution

The management webserver on the Cisco router was enabled. This means the router itself responds to http requests for a website rather than forwarding them to the Plesk's webserver.

Contact the system administrator to disable the Cisco webserver.

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